Last updated Sept 2, 2026

Refunds

We're genuinely glad you chose Bootblack, and we want you to be happy with what shows up at your door. Because of the nature of our products, we aren't able to accept returns or issue refunds once an order has shipped, including for preference or product type. We hope you'll find a product you love, and we're always happy to help you pick the right one before you order.

Order damaged in shipment?

If your order arrives damaged or defective, we've got you covered. Snap a few photos of the item and its packaging and email them to admin@bootblackbrand.com with the subject line "Damaged Item + {Your Order Number}" within 7 days of delivery. We'll get it sorted as quickly as we can.

Questions?

Reach us anytime at admin@bootblackbrand.com or 401-289-3941.

— The Bootblack Team